Local tech support for homes and businesses.
Networks, computers, smart devices, and the software you run on. Quick fixes, monthly support, and bigger projects from a full-time resident. Serving Cashiers, Sapphire, Highlands, Glenville, Lake Toxaway, and surrounding areas.
What I help with
The same hardware, software, network, and smart device support for homes and businesses.
Wi-Fi and networks
Dead spots, drop-outs, and networks that don't come back after an outage. In the house or across the office.
Computers, phones, and printers
New devices set up, slow ones sorted out, and printers and scanners that finally connect.
TVs, speakers, and displays
Living room setups, streaming, and lobby or conference room screens, all connected and easy to use.
Smart devices
Thermostats, locks, and lighting set up properly and controllable from your phone.
Alerts while you're away
Leak, temperature, and power-loss sensors for second homes, rentals, and offices that sit empty.
Email, accounts, and software
Shared accounts, email that won't sync, and the apps your household or business runs on.
Need new wiring, security cameras, or an alarm system? North Carolina requires a licensed low-voltage or alarm contractor for those. I'll connect you with a good one.
Three ways to work with me
Same rates and same approach whether it's your home or your business.
Quick fixes
Something's broken or needs setting up. Call or text, and I'll come fix it.
- First hour on-site
- $125
- Each additional hour
- $95
- Per hour, remote help
- $75
Monthly support
One monthly fee and your tech is looked after: priority response when something breaks, remote help included, and regular check-ups so problems get caught early.
Plans for homes, second homes, and small businesses, sized to what you actually have.
Ask about a support planProjects
Bigger jobs are quoted at a fixed price, case by case, so you know the total before I start. For example:
- A whole-house or office network redo
- Away-home monitoring for a second home
- Automated scheduling, follow-up, and invoicing
- Custom software you own
- Getting more out of software you already pay for
Paying for software you only use part of?
Worth a look for any business: a lot of companies pay a monthly subscription for a platform built for everyone, and use a fraction of it. Often a custom tool built around exactly what you do costs less over a few years, does the job better, and belongs to you.
Or make the subscription work harder
Custom isn't always the right call. Sometimes the subscription is the better deal, and I'll tell you if that's the case. Then I'll help you get your money's worth from it: drop the seats and add-ons you don't use, set it up around how you actually work, and connect it to the other tools you rely on.
How a project works
- 1
We talk
Thirty minutes, free. You tell me what's going on and I ask a lot of questions. No pitch, no canned demo.
- 2
You get a straight answer
What I'd do, the fixed price, and what to expect. If it's not worth doing, I'll tell you that too.
- 3
I build it, you use it
I handle the technical work and show you how it runs. Add a support plan if you want me to keep it running.
I'm Jay Roman.
I live here on the Plateau full-time, and I've spent years building software for a living. Around here that makes you the person friends call when the Wi-Fi drops or the office printer quits, so I made it official.
Homes and businesses get the same thing from me: someone local who picks up the phone, shows up, fixes it, and is still here when you're not.
I'll be straight with you about what's worth doing and what it costs.
How can I help?
Calling or texting is fastest. Or send a message and I'll get back to you within one business day.
(828) 482-7550jay@jayroman.me